Last updated: August 25, 2025
This Privacy Policy describes how Tanglefoot Clothing (“Tanglefoot”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from tangleft.co.za (the “Site”), or otherwise interact with us.
By accessing or using our Site and Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last updated” date
Information We Collect
Information You Provide Directly
Contact details (name, email address, phone number, shipping and billing addresses).
Order information (products purchased, payment details, delivery preferences).
Account information (username, password, login details if you create an account).
Customer support (messages, reviews, or inquiries you send to us).
Information We Collect Automatically
When you visit our Site, we automatically collect:
Device and browser information (IP address, browser type, operating system).
Usage data (pages viewed, time spent, referring links).
Cookies and tracking data (to improve shopping experience, analytics, and marketing).
Information from Third Parties
We may receive information from:
Payment processors (e.g., PayFast, PayPal) to process your transactions securely.
Shipping and logistics providers to deliver your orders.
Advertising/analytics partners (e.g., Google Analytics, Meta) for marketing insights.
How We Use Your Information
We use your information to:
Process and fulfill orders (payments, deliveries, returns, exchanges).
Manage your account and provide customer support.
Improve our Site and services through analytics and feedback.
Send marketing communications (you can unsubscribe at any time).
Detect and prevent fraud or misuse of our services
Cookies
We use cookies to:
Remember your preferences and shopping cart.
Improve website functionality.
Measure site performance and traffic.
Deliver targeted advertising.
You can manage cookies in your browser settings. Please note that disabling cookies may affect website functionality
How We Share Your Information
We only share personal information when necessary to provide our services, including with:
Payment processors (to process secure transactions).
Shipping and courier partners (to deliver your orders).
Service providers (IT, hosting, analytics, marketing).
Legal authorities when required by law.
We do not sell or rent your personal information
Data Retention
We keep your personal information only as long as necessary for the purposes outlined above, or as required by law (e.g., for tax and accounting)
Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Request a copy of the data we hold about you.
To exercise these rights, please contact us (details below).
Security
We take reasonable steps to protect your information but cannot guarantee absolute security of data transmitted online
Children’s Privacy
Our Site and Services are not intended for children under 16. We do not knowingly collect data from children.
Security
We take reasonable steps to protect your information but cannot guarantee absolute security of data transmitted online
